Risk management software hosting with Amazon Web Services (AWS)

Risk software in the AWS Cloud

Risk Wizard's preferred hosting platform provider is Amazon Web Services (AWS). Risk Wizard has an agreement with AWS to provide hosted facilities and specified services in order to provide a fully functioning and reliable hosted software service.

At any time we may contract with an additional or alternative supplier for similar type services.

Any updates to current arrangements would be published on this website and hosted clients notitified about changes affecting their service.

About AWS Cloud service

AWS is a dynamic, growing business unit within Amazon.com. It provides Risk Wizard with a "Cloud Computing" service that enables Risk Wizard to access servers, storage, databases and a broad set of application services over the Internet for the purposes of providing a hosted risk software service to Risk Wizard's clients.

AWS own and maintain the network-connected hardware required for these application services, while Risk Wizard provisions its software via a web application.

IT infrastructure platform and legalities

AWS facilities and storage services

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable computer capacity in the cloud. This concerns the computer servers that run the application software and house the data. Risk Wizard uses the Reserved instance. https://aws.amazon.com/ec2/

Amazon Simple Storage Service (Amazon S3) provides developers and IT teams with secure, durable, highly-scalable object storage. Amazon S3 is easy to use, with a simple web services interface to store and retrieve any amount of data from anywhere on the web. This concerns the data backup service. Data is backed up at three different storage facilities S1, S2 and S3 in same region. https://aws.amazon.com/s3/
Amazon Glacier (Glacier) is a secure, durable and low-cost storage service for data archiving and online backup. This concerns archiving backups to different sets of servers after 31 days from Amazon S3. https://aws.amazon.com/glacier/

AWS terms and conditions

AWS Customer agreement - governs Risk Wizard's use of AWS' services plus any changes to that agreement are found here: aws.amazon.com/agreement/recent-changes/
AWS Service Terms - these additional terms apply to Risk Wizard's use of specific services
AWS Acceptable Use Policy - this policy describes prohibited uses of AWS services
AWS Trademark Guidelines - this page describes the guidelines for using certain AWS trademarks and other designations
AWS Site Terms - these terms govern Risk Wizard's use of the AWS website
Privacy Policy - this policy describes how information about Risk Wizard is used and shared

Service Level Agreements (SLAs)
between Risk Wizard and AWS

Amazon Elastic Compute Cloud (Amazon EC2) SLA.

AWS will use commercially reasonable efforts to make Amazon EC2 available with a Monthly Uptime Percentage of at least 99.95% during any monthly billing cycle.

Refer to http://aws.amazon.com/ec2/sla/

Amazon Simple Storage Service (Amazon S3) SLA.

AWS will use commercially reasonable efforts to make Amazon S3 available with a Monthly Uptime Percentage of at least 99.9% during any monthly billing cycle.

Refer to http://aws.amazon.com/s3/sla/